Internet counseling (e-therapy) is one of the types of psychological assistance provided through the Internet . It is an alternative source of psychological assistance, in particular in cases where traditional psychological counseling is not available or impossible.
Content
Online Consulting Formats
- Online Counseling
It is carried out by means of video chat or text chat in real time.
- Offline Consulting
It is carried out by e-mail , a one-time response to a client’s request or asynchronous consultation .
Internet Counseling Features
- Anonymity
- Availability
- Publicity (free access to answers to questions that do not reveal the identity of the authors)
Basic Principles
- Confidentiality
- Volunteering
- Differentiation of personal and professional relations
- Invaluable and friendly attitude towards the client
- Professional motivation
- Opt out of tips
Literature
- Menovshchikov V. Yu. Psychological assistance on the Internet. - M., 2007.