Remote Talk

Remote conversations can be divided into three areas:

1. Negotiations through telephone (mobile) communication
2. Negotiations through business correspondence using various mail forms and programs
3. Video Conferencing Talks

Features of telephone conversations

In telephone negotiations , it is easier to catch your opponent by surprise, which means you can take advantage of the situation and not let him use his advantages. Also, this type of negotiation allows you to freely use reference information, engage consultants or your team to take a more advantageous position. Another advantage of telephone conversations is that they can be recorded on a dictaphone, which will allow, if necessary, remind the opponent of his words or promises. In addition, newsgroups, which will allow to convey information to all participants, will significantly save time.

Email negotiation features

Business correspondence is one of the ways to implement business communication with partners or between employees, during which there is an exchange of opinions, new thoughts and suggestions; where knowledge of psychological characteristics contribute to effective interaction with the addressee. One of the main means of business correspondence is e-mail . Email Benefits:

• E-mail does not require financial expenses.
• Accessible from any electronic device connected to the Internet.
• There is no time limit for sending a reply (except for the strictly agreed time for sending a message)
• Allows you to send attached attachments.

Video Conferencing Features

Video conferencing ^[1] allows working not only according to the “person-computer-person” scheme, but also “person-computer-team”. In foreign practice, this type of negotiation is also used to resolve conflicts online .

• Present non-verbal component of communication
• There is a possibility of data exchange
• Demonstration of working graphs and tables on the screen
• Negotiations not only from the office, but also from home.

• Conversation
• Non-verbal communication
• Online Dispute Resolution

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