Dispatcher ( English dispatcher from English. To dispatch - send, send) - the official responsible for coordinating any actions in a particular area. A distinctive feature is the flow to the dispatcher from the periphery of a large amount of information, which is structured, processed and then transferred in the right directions. For example:
- ZhEKA dispatcher receives applications from residents by telephone and sends them to the appropriate services.
- the transport dispatcher coordinates traffic in order to ensure its correctness and efficiency. For example, a train dispatcher or a taxi dispatcher.
- a police dispatcher coordinates the actions of law enforcement officers in the interior and the capture of violators.
- The energy dispatcher (in the energy sector ) deals with the regulation of all energy processes. For example, the scope of activities of a power system dispatcher includes power quality control, ensuring stable operation of power systems as part of a unified power system , producing operational switching, eliminating emergency situations, controlling the generation of active and reactive power stations, etc.
- Aviation dispatcher coordinates the movement of aircraft in a single airspace to ensure its safety.
- dispatcher of the sea (or river) port provides coordination, together with the pilotage service and in accordance with the requirements of the port captain, mooring or departure from the berth, re-mooring to another berth or to an internal or external raid of ships to ensure safety and maximum performance.
Transportation Company Manager
The dispatcher of the transport company is a special employee who monitors and controls the movement of vehicles , equipment , etc., and is responsible for receiving and transmitting messages and recording all incoming information .
A number of organizations, such as police and fire services , ambulance services , taxis , freight services , railway services and other service companies use dispatchers to receive information about calls and coordinate their actions.
Dispatchers are usually located in a specially equipped (means of control and communication) premises - a control room .
See also
- Air traffic controller
- Dispatcher (operating systems)