Exigen services

In 2000, Grigory Shenkman and Alec Miloslavsky, the founders of Genesys , which until recently belonged to Alcatel, created the Exigen Group. The company's specialization was the development of business process automation systems in the insurance and banking industries. As a result of successful management and a series of acquisitions of companies (the American Porter in 2002 ^[2] and the Latvian Dati Group 2004 ^[3] ), Exigen was able to demonstrate stable growth and expansion into new markets. In 2006, the custom software business was spun off into a separate company called Exigen Services. In 2007, it announced a merger with a company of the same profile StarSoft Development Labs ^[4] , which at that time had a network of branches in Russia and Ukraine. This association allowed Exigen Services to enter the first echelon of outsourcers specializing in custom software development from the post-Soviet space, in which Epam , Luxoft and IBA are located in addition to them.

In order to enter the Chinese market in 2009, Exigen Services acquired the local company Taihoo Technology, which specializes in the development of custom software.

The company is headquartered in San Francisco, California. Front offices are also located in New York , Brussels , London , Frankfurt , Stockholm and Copenhagen . The two largest development centers are located in Riga (a total of more than 750 people in 3 offices) and St. Petersburg (more than 500 people). In addition, there are also representative offices in Vilnius , Kazan , Nizhny Novgorod , Minsk , Dnepropetrovsk and Odessa (each numbering up to 100 people), as well as Suzhou (China). The office in Dubna ^[5] was liquidated almost simultaneously with the similar office of Luxoft in early 2009 ^[6] . The long-term plans of the company are to expand its presence in the Asia-Pacific region. Among other things, this has already led to the purchase of Chinese IT outsourcer Taihoo Technology ^[7] . The Suzhou development center expands the vertical specialization of the company through experience in implementing projects in a number of industries.

Like any company of this level, Exigen Services has development experience in all modern technologies. Most of the available descriptions of projects completed by this company mention Java EE as the main technology, but both Russian and Latvian offices are Microsoft's gold partners, and in addition there are descriptions of projects executed on .NET technology ^{[8] [to whom? ]} that StarSoft has a rich history of applying agile development methodologies . In 2002, the first project using extreme programming was completed ^[9] ; in 2004, a joint project began with Dynix using the Scrum methodology . One of the founders of this methodology, Jeff Sutherland, in his 2006 article ^[10] , concluded that this project at that time was the most productive of known java projects of this size (about 1 million lines of code ).

One of the specific features of Exigen Services market positioning is the availability of so-called packages, that is, fixed-cost service packages. Among them are mentioned:

• Agile Readiness - a study of the company's readiness to apply agile development methodologies
• Flex-Agility - a way to set up an Agile project as a fixed-value contract

Analysis of the structure of the company's customers reveals the following key industries:

• Insurance The product of the affiliate company Exigen Insurance Solutions, called the Insurance Process Backbone ^[11], allows you to automate almost all the main business processes of the insurance company. The development of the product itself as well as its customization for companies such as Hollard , Helvetia are carried out by Exigen Services specialists.
• Government and municipal services Since 1991, the Dati Group has been developing software for various government and municipal services, such as the State Revenue Service of Latvia , the Latvian Post , the Riga City Council, Riga public transport (Rīgas satiksme) and others. In 2010, from the SRS database There was a leak in tax returns of Rīgas satiksme top managers ^[12] suspected by former Exigen Services employee Ilmar Poikans ^[13] Several projects ^[14] for the Danish Ministry of Labor and Tax Administration were made s StarSoft (at the time Star Software) in conjunction with Computer Science Coproration .
• Telecommunications Since 2004, T-Mobile has been a customer of StarSoft . About 160 people are involved in the respective projects ^[15] , which makes him one of the largest clients of Exigen Services. Exigen Services customers are also Bell Aliant and Tele2 Latvia .
• Media In 2004, one of the largest global record companies and Exigen Services formed a joint venture ^[16] to develop the Shared Royalty Platform - a system for automatically calculating commissions to all interested parties when selling music in the form of albums, collections, as well as digital distribution of individual tracks. Exigen Services is also participating in a program to transform the existing portals of a major Swedish media holding onto the EpiServer platform ^[17]
• Healthcare One of StarSoft 's oldest customers is the Danish division of Computer Science Corporation . The LABKA II product, developed jointly with CSC since 2001 ^[18], is a comprehensive system for automated collection of analyzes aimed at large medical institutions. Another example is the partnership ^[19] with a company from the American company Sesame Communications , which produces software for dentists and orthodontists.
• High-tech Traditionally for Eastern European outsourcers, Exigen Services has a lot of customers among food companies from the high-tech sector. Among the manufacturers of iron can be identified: Intel ^[20] . There are more manufacturers of software - among them are Macromedia ^[21] (before its acquisition by Adobe ), and Intronis Technologies , and Omniture .
• Logistics / Warehouse Management In 1999-2003, together with Berghof , a number of logistics projects were implemented ^[22] for such customers as Adidas , Schreyer , Busch-Jäger and others.

• Official site Exigen Services
• Official site Exigen Group
• Agile Exigen Services Outsourcing Site